I have been trying to approve comments on my blog all morning. Half the time, the page times-out before I can even load it. Then, IF I manage to get in, half the time the approval times out. I visit the System Status and it says that “Maintenance is Complete” but I am still having horrendous problems. Everything is glacially slow.
Can I just know… will these problems EVER be fixed? You have been working on Grid Server issues for YEARS and all we get are more problems. I’m sure this is as frustrating for you as it is for me, but I’m PAYING for your “uptime promise,” and am getting increasingly irritated that I can’t write in my blog, update my blog, approve comments, or even access my site in a timely manner. And never-mind that the backup tool, which has been promised for over a year, has yet to materialize.
I used to LOVE Media Temple before you went to the “Grid Server” which we were assured would give us a better experience. Well, it just doesn’t work. Your old hosting method was far superior. At what point are you just going to declare your “Grid Server” a failure and go back to something that actually works? I honestly don’t know what to do here. I just renewed for a year of service, but there’s no way I can keep going through this.
You just announced your new (ve) service… congratulations. But when are you going to fix the services you already have?
I mean, holy crap. Exactly how long to they expect people to put up with this shit?